I will also be looking for other solutions for my business. My next call will be to since they are the parent company of Endicia. There is a NEW issue that seems to be system wide and they are telling me that I have to manually print hundreds of labels (and they are printing too small and they say that is the best they can do right now) and the time it takes to fill in all of the information for each order is lengthy. I just got off the phone with tech support after a total of about 90 minutes. They have been telling me for three months that they are working on the issue. It also sends out emails to my customers and instead of having my company name on it my personal name is on it and customers have no idea who the email is coming from and they delete them thinking they are spam. Endicia now runs very slow and continually failure to function. A few months ago Endicia integrated with and the problems have been worse than ever. I have a software that runs my business that is really good but it costs HUNDREDS of dollars to get it to work with Endicia. I have waited many times more than an HOUR to get connected. I am on the phone as I am writing this waiting for tech support, I called a 6:03 and I was told it would "Less than one minute" before I could get a support agent. I have been with Endicia for more than 5 years and I have had to call tech support no less than 30-40 times with continual problems. One of PSI's earliest customers was the USPS, to develop a solution that would print the POSTNET(Postal Numeric Encoding Technique) barcodeused to sort and process mail directly on an envelope. On the Net: North American Precis Syndicate, Inc.Nothing. Endicia was founded as a technology consultant known as PSI Associates by Harry Whitehouse, Amine Khechf, and Scott Montgomery in Palo Alto, California. To learn more about saving on shipping, visit. With help from shipping technologies, such as Endicia (and with the tips offered here), you can easily identify the most cost-effective shipping solution in every situation." "Luckily, consumers and business owners don't have to go it alone. "Each carrier offers individual strengths, but when it comes down to it, it's all about finding the right shipping mix," added Whitehouse. UPS and FedEx are also a better option if a package weighs more than 70 lbs., as the USPS does not accept packages over that weight limit. For example, they have a variety of guaranteed-date and time-specific delivery options. There are other reasons for choosing UPS and FedEx. It's worth noting that UPS and FedEx tack on surcharges for residential delivery. UPS and FedEx are also worth investigating if you are shipping to a business address. and incapable of fitting in a USPS Flat/Regional Rate box. UPS and FedEx are the most affordable options for larger or heavier packages-particularly those weighing over 5 lbs. USPS is the most cost-effective option for smaller packages, helping business owners achieve competitive pricing for their lighter-weight goods."Ĭost-Effective Choices for Large Packages Shipping expert and Endicia co-founder Harry Whitehouse identifies the Postal Service's strengths: "If you're shipping lightweight packages to residential addresses and not looking at the Postal Service, you should really investigate them as a carrier option. Instead, the USPS will pick up packages directly from your home, office or warehouse upon request. Businesses don't have to go to the Post Office to ship their packages. Tracking capabilities give shippers the visibility they need, with up to 11 scan points. Delivery is available-with limited exceptions-365 days a year. Other reasons why many choose USPS include: These boxes can be a cost-effective choice for small, heavy items.Īnd remember: If you are shipping to PO Boxes or APO/FPO/ DPO addresses (military and diplomatic addresses), USPS is the only option for delivery. If you're shipping something heavier than 5 lbs., consider a USPS Flat or Regional Rate box. It is also the preferred option if you are shipping to a residential address because it does not tack on any residential delivery surcharges. USPS is the most affordable option for small packages-particularly those weighing 5 lbs. The Cost-Effective Choice for Small Packages Here's a breakdown of the top carriers-USPS, FedEx and UPS-and their strengths, so that you can send that next package with confidence and ease. But it doesn't have to be, and understanding the options can save time and money. (NAPSI)-A common task shared by consumers and small-business owners is shipping, and navigating the different shipping carriers and services can be confusing.
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